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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Dantex products

The group "New Technologies" offers for review the products of the plant Dantex: air conditioners, industrial air conditioning systems, air purifiers, humidifiers, heat guns, convectors, chillers, fan coils, accessories
  • Wall-mounted air conditioners Dantex
    Wall-mounted air conditioners
    Kaze,Vita,Plasma,Vega,Eco, etc.
  • Water conditioners Dantex
    Water conditioners
    DZ-07-12VETIR, etc.
  • Precision air conditioners Dantex
    Precision air conditioners
    DP5-40BU(C;T)IF-QS(M), S(M), etc.
  • Roof air conditioners Dantex
    Roof air conditioners
    DR-10-31GUSTAF,DR-B062-300HP, etc.
  • Outdoor air conditioners Dantex
    Outdoor air conditioners
    RK-GHM-N1, etc.
  • Mobile air conditioners Dantex
    Mobile air conditioners
    Soho, N (PNM-R), etc.
  • Electric convectors Dantex
    Electric convectors
    Arctic SE45N,Digital SD4,SDC4, etc.
  • Heat guns Dantex
    Heat guns
    RX-DAN, RX-DANR, etc.
  • Air-heat curtains Dantex
    Air-heat curtains
    DKN, DDN, DMN, etc.
  • Multizonal systems Dantex
    Multizonal systems
    VRF, VRV, etc.
  • Air chillers Dantex
    Air chillers
    DN-380-1420BGMCSM, etc.
  • Mini chillers Dantex
    Mini chillers
    DN-05-16CFSA, DN-10-16ADSA, etc.
  • Hydraulic modules for chillers Dantex
    Hydraulic modules for chillers
    DGM-GV, DGM-R, DGM-W, etc.
  • Water cooling chillers Dantex
    Water cooling chillers
    DN-LC(S)350-2000P, etc.
  • Semi-industrial systems Dantex
    Semi-industrial systems
    RK-UHM2N,RK-CHMN,RK-FHM, etc.
  • Industrial split systems Dantex
    Industrial split systems
    DU-76-96FAH(C)RF, etc.
  • Multi-split systems Dantex
    Multi-split systems
    DL,Q4-A,T3,HME,RK-M07-12CC, etc.
  • Humidifiers Dantex
    Humidifiers
    D-H45UN, D-H50UN, D-H30AW, etc.
  • Air Purifiers Dantex
    Air Purifiers
    D-AP300CF, etc.
  • Ventilation installations Dantex
    Ventilation installations
    DV-200-1200HRE,DV-200-2000HR, etc.
  • Fan Coils Dantex
    Fan Coils
    DF-250-600 G, DF-03-27 ILMA, etc.
  • Capacitor blocks Dantex
    Capacitor blocks
    DK-22-105WCSF,DK-22-45WCSN, etc.
  • Accessories and options Dantex
    Accessories and options
    Remote controls, thermostats, filters, etc.

NEW TECHNOLOGIES GROUP

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